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Privacy Policy

Last updated:  06 - OCT - 2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our CV writing and career support services.

1. Who We Are

We are the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. What Data We Collect

We may collect the following types of information when you use our services:

  • Contact details: name, email address, phone number.

  • CV and career information: uploaded CVs, employment history, education, skills, career goals.

  • Payment information: processed securely through Wix Payments (or other payment processors). We do not store your full card details.

  • Website usage information: cookies, analytics data (e.g. from Google and Meta Ads).

3. How We Use Your Data

We use your personal data to:

  • Provide and deliver our CV writing and career services.

  • Communicate with you about drafts, updates, and completed CVs.

  • Process payments and issue invoices.

  • Improve our website, marketing, and services.

  • Meet our legal and tax obligations.

4. Use of AI Tools & Third-Party Professionals

  • We may use artificial intelligence (AI) tools, such as ChatGPT, to assist in drafting or improving CV content. Any AI-generated content is always reviewed and edited by us before delivery.

  • We may engage trusted freelancers or subcontractors to help provide services. They only have access to the data necessary for their task, and are bound by confidentiality.

  • We remain responsible for your data and the final service delivered.

5. Legal Basis for Processing

  • We process your data under the following lawful bases:

  • Contractual necessity: to deliver the services you purchase.

  • Legal obligation: to keep financial/tax records.

  • Legitimate interests: to improve services and protect against fraud.

  • Consent: for optional marketing communications (if you sign up).

6. Data Storage & Security

  • Your data is stored securely in Wix databases and related tools.

  • CVs and related files may also be stored securely on our business OneDrive and/or local devices used only by the Admin (us).

  • We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

7. Data Retention

  • CVs and related information are normally kept for 12 months after service completion, unless you request earlier deletion.

  • Financial records (e.g. invoices) are kept for up to 6 years as required by UK law.

8. Sharing Your Data

  • We may share your data with:

  • Payment providers: such as Wix Payments, Stripe, or PayPal.

  • Freelancers/subcontractors: engaged to help deliver services.

  • Service providers: such as website hosting, analytics, and advertising platforms.

  • Legal authorities: if required by law.

  • We never sell your personal data to third parties.

9. Your Rights (UK GDPR)

  • You have the following rights:

  • Access: request a copy of the data we hold about you.

  • Correction: request corrections to inaccurate information.

  • Deletion: ask us to delete your data (subject to legal obligations).

  • Restriction/objection: request limits on how we process your data.

  • Withdraw consent: if you’ve consented to marketing.

  • Complain: to the ICO (Information Commissioner’s Office) if you’re unhappy with how we handle your data.

  • You can exercise these rights by contacting us at homesave_services@outlook.com

10. Cookies

  • We use cookies to improve site performance, track advertising, and analyse website usage.

  • You can manage or disable cookies through your browser settings.

11. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

12. Contact Us

  • ​If you have any questions about this Privacy Policy or how your data is handled, please contact:
    homesave_services@outlook.com

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